Cancellation Policy

cancellation-policy

No cancellations for any reason unless travel coverage is purchased

All sales are final. No refunds, credits, modifications, or exchanges will be offered by DVC Shop for any reason, including but not limited to extenuating circumstances such as, severe weather, natural disasters, flight cancellations, travel delays, illness, etc. DVC Shop strongly recommends the purchase of travel insurance through a third party to protect your vacation.

Name and Detail Changes

  • Renter can request a Primary Guest name and detail change for a fee of $300 if done more than 15 days before check-in.
  • A one time, complimentary change to Additional Guests is permitted. Any additional changes will incur a fee of $50 per change.
  • Any change requests less than 15 days before check-in are not guaranteed.

Protect your Disney Vacation with Allianz Global Assistance

We recommend purchasing travel insurance through our trusted partner, Allianz Global Assistance. With Allianz, you can protect your DVC rental as well as other portions of your Disney vacation. Click here to start customizing your travel insurance and receive a free quote.
Purchase of travel insurance must be made on the same day your DVC reservation is booked and paid for. DVC Shop recommends purchasing the Classic with Cancel Any Time coverage option. However, you may choose any policy you wish. Select not listed for provider information.

Alternate Travel Coverage | Point Protection Plan – No longer available for purchase

*The Point Protection Plan is no longer available for purchase. However any plans previously purchased will be honored.

DVC Shop’s Point Protection Plan offers direct travel coverage for your DVC rental. Coverage is as follows:

Cost of Coverage: $2.50 per point rented

Cancel 60 days or more prior to check-in
Reimburse – $15 per point Cash Refund or $16 per point full credit towards another stay within 18 months of original check-in date

Cancel 45 days or more prior to original check-in
$12 per point Cash refund or $13 Credit per point full credit towards another stay within 18 months of original check-in date

Cancel 32 days or more prior to original check-in
$8 per point Cash refund or $10 Credit per point full credit towards another stay within 18 months of original check-in date

Cancel 15 days or more prior to original check-in
$3 per point Cash refund or $5 Credit per point full credit towards another stay within 18 months of original check-in date

Cancel 3 days or more prior to original check-in
$3 Credit per point full credit towards another stay within 18 months of original check-in date

*Maximum reimbursement amount not to exceed total cost of reservation.