DVC Shop Renter Agreement


Updated: April 1, 2024

Section I: Rental Parties and Details

DVC Shop, LLC is representing the DVC Owner; and the Renter as indicated in the executed Confirmed Reservation Rental Booking Form or Custom Reservation Rental Booking Form.

The rental parties, intending to be legally bound, agree, as of the date of the executed Rental Booking Form, to the reservation details, including the DVC Resort, unit type, reservation dates and length of stay, reservation price, and any fees as indicated on the Rental Booking Form.

Section II: Terms & Conditions

Rental Fee Conditions: The Rental Fee is for the rental of the unit and period described in the Rental Booking Form completed and submitted by the Renter.

Payments: The Renter agrees to pay the total cost of the reservation as detailed in the completed Rental Booking Form according to the terms below. Processing fees apply to all payments.

Confirmed Reservation Rental Payment Terms:
Payment due in full at time of booking.

Custom Reservation Rentals Payment Terms:
Payment 1: 20% deposit – due at the time of booking
Payment 2: 50% – due within 5 days of booking
Payment 3: 30% (remaining balance) – due on or before 120 prior to check-in
Failure to follow the above Payment Terms will result in termination of this agreement.

Cancellations: All bookings are final. No cancellations, refunds, or changes are permitted. Should the Renter need to change the Primary Guest Name on a booking, there will be a $300 fee. Should the renter need to change any additional guests, there is a one time change permitted, free of charge. Any additional guest changes will incur a fee of $50 per change.

The Renter may obtain personal travel insurance if they choose that would provide coverage for unforeseen events. Any interruption of services within the property or inclement weather during your stay will not serve to void or cancel this agreement. There are no refunds for early checkout or for no-shows. DVC Shop, LLC is not responsible for the Renter’s personal property during the rental period. Representatives or agents from the hotel/resort described in Section II may enter the premises during the Rental Period for repairs, maintenance, emergencies, and/or for other necessary purposes.

If the DVC Owner violates their Owner’s Rental Agreement and cancels or modifies a reservation’s dates or names without prior approval or permission, and DVC Shop cannot remedy this cancellation or modification, the Renter will be eligible for a full refund or credit toward a future rental with DVC Shop.

No Chargebacks: The Renter will not, under any circumstances, issue or threaten to issue any chargebacks to the Company or to the Renter’s credit card company and/or form of payment (i.e. PayPal) for any reason whatsoever related to the reservation booking. In the event of a chargeback, the Company reserves its right to report it to the credit bureaus as a delinquent account and seek any and all legal actions including sending the Renter to collections.

Non-transferable: This rental agreement is between the parties specified in Section I. The Renter shall not transfer, re-sell or gift this rental to another person or persons, unless agreed explicitly by DVC Shop, LLC.

Resort/Hotel Fees/Damage Deposit: The Renter is responsible for all resort usage fees imposed by the hotel/resort, including any costs charged to the unit during the Rental Period as a result of the Renter’s use during that time. The Renter shall provide a valid credit card to the Resort upon check-in as a damages/loss/incidental charges deposit and shall pay any amounts owed upon checkout. The Renter is responsible for any issues or liabilities to the unit or its contents that may arise during their stay (ordinary wear and tear excepted), either payable directly to the hotel/resort or secondarily to DVC Shop LLC if subsequently billed for damages to, or missing inventory from, the unit.

Damages: The Renter is responsible for all damages incurred to the hotel/resort room or to the property itself that are primarily caused by the Renter or anyone associated with them. This includes but is not limited to friends, family, associates, guests or invitees of the Renter.

Liability: The Renter agrees to defend and hold DVC Shop LLC and its employees and agents harmless from and against any loss, liability, damages, hotel/resort charges, claim, judgment or lien, including, without limitation, costs and expenses and attorneys’ fees, arising out of or resulting from:

(a) Any negligent act or willful misconduct or omission of Renter, (b) Any breach by Renter of its obligations under this Rental Contract, (c) Any actual or alleged death of or injury to any person, damage to any property, or any other damage or loss, by whomsoever suffered, resulting or claimed to result in whole or in part from Renter’s actions or inactions.

Disputes: This Contract shall be construed and enforced in accordance with, and governed by the substantive laws of the New York. Any dispute arising with regard to this Contract shall be exclusively determined by the courts of the State of New York, and all parties hereby agree to submit themselves to the jurisdiction of such courts. The parties hereby agree to make best efforts at resolving any disputes. In any action or suit to enforce any right or remedy under this Contract or to interpret any provision of this Contract, the prevailing party shall be entitled to recover its costs, including reasonable attorneys’ fees.

Counterparts and Electronic Signature: This Contract may be executed in two or more counterparts, each of which shall be deemed an original but all of which together shall constitute one and the same Contract. The counterparts of this Contract may be executed and delivered by facsimile or other electronic signature by any of the parties to any other party and the receiving party may rely on the receipt of such document so executed and delivered by facsimile or other electronic means as if the original had been received.

Collection of Personal Information and Marketing: DVC Shop, LLC will collect and store the following information from the Renter: name, address, phone number, customer email address, and customer vacation preferences. This information is collected for the purpose of future marketing of vacation rentals through newsletter or periodic vacation rental special offer emails.

This information will NEVER be shared with third parties. The Renter may opt-out of this database and any marketing emails by clicking the “unsubscribe” button at the bottom of any DVC Shop marketing email.

IN WITNESS WHEREOF, the parties hereto, agreeing to be legally bound and acknowledging that they have thoroughly read this Rental Contract, had the opportunity to ask questions and understand and agree to its terms, hereby execute this Rental Contract as of the date of the completed DVC Shop Rental Booking Form.